Quality Control Manager

Location

Salary

Essential Duties and Responsibilities

• Manage the Quality Control incoming, in-process, and final inspection activities based on business priorities.
• Works directly with leaders in engineering, supply chain, and product line teams to understand material requirements for new product and supplier requirements.
• Manage the Control of Nonconforming Product Process as per the requirements of CVS’s Control of Nonconforming Product Procedure; and initiate follow-up on any corrective action, as required.
• Support the quoting and proposal process by providing labor hours.
• Manage the labels control process.
• Setting the requirements for raw materials from suppliers and monitoring their compliance.
• Supervising inspectors, technicians, and other staff members and providing guidance.
• Keeping accurate documentation and performing statistical analysis.
• Ensure all Quality Control inspectors are trained on their responsibilities and the tasks being performed, and that the training is effective.
• Ensure all Manufacturing Aids and Inspections tools are properly verified, identified and controlled prior being used.
• Provide quality control support data for monthly QMS meetings and any other required data for Management Review Meetings.
• Identify and manage headcount requirements.
• Ensure all quality inspection areas are maintain clean, organized and in compliance with the FOD prevention policies per Company SOPs.
• Ensure all quality inspection activities are completed in a timely manner.
• Ensure all Validation activities are completed prior to shipping final product to the customers.
• Initiate Change Requests when errors or required updates are identified on engineering documentation.
• Produce reports regarding nonconformance of products or processes, daily production quality, root cause analyses, or quality trends.
• Support investigation of customer complaints.
• Identify improvements activities associated with the inspection processes.
• Participate in Design Review sessions as required. Provide support to Materials department to resolve suppliers’ quality issues.
• Ensure configuration audits are performed in accordance with CVS’s Management Procedure.
• Other duties may be assigned to meet business needs.

• Hire, train, develop, and evaluate employees in a fair and consistent manner in line with company’s equal opportunity employment policies; and
• Provide leadership for the Quality Control team through effective communication, coaching, training, and development.

• Responsible for ensuring all Quality Control employees adhere to company policies and practices related to safety; and
• Make certain to enforce company security policies, reporting security violations, and providing suggestions for improvement.

Knowledge and Skills

• Strong attention to detail, observation, organizational, and leadership skills.
• Ability to work in a fast-moving environment with shifting priorities and changing requirements.
• In-depth knowledge of quality control procedures and legal standards.
• Bilingual, fluent in English and Spanish languages, in both oral and written form, required.
• Strong communication and decision-making skills.
• Strong analytical skills.
• Leadership abilities and able to identify and resolve problems.
• Strong proficiency with Microsoft Office tools required.
• Proficient in the ability to read and interpret drawings and technical documentation; and
• Ability to work well under pressure and be able to assist in expediting shipments when necessary, working in conjunction with Production and Shipping schedules.
• Ability to foster and promote a positive work environment.

• Ability to perform essential job functions consistently safely and successfully with the ADA, FMLA, and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain reasonably regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.
• Compliance with all personnel policies

Education and Experience

• A bachelor's degree in science or business-based programs.
• Previous experience in production or manufacturing.
• Minimum 5 years of responsibility in quality control management required; within a manufacturing environment required.
• Knowledge and experience with the use of the following industry standards: Pharmaceutical, Food, Pet Products.
• Must have experience using various lab inspection tools, testing equipment.

Work Environment/Physical Demands

• Regularly required to stand or sit and move about the facility. Employee may occasionally lift or move up to 50 lbs.

• Work is usually performed in an office setting. The noise level in the work environment is usually moderate. Occasional work performed in production setting.